Do you utilize any computer programs or even apps on your phone to keep your tasks organized? While there is no right or wrong answer to this question, be sure to speak with honesty and confidence in explaining how you interact as part of a larger team.
Kaiser Permanente Consultant Interview Questions | Glassdoor Borja estimates that. "I have often been complimented on my relationship-building skills. Dates shown above are approximate. I greatly value the information shared between fellow professionals in our field. Try to do the best I can for patients and remember always to be compassionate with them and treat them like I want my family members to be treated, and go the extra mile helping them.". We now offer a text messaging program to all Kaiser Permanente members (standard message and data rates may apply from your wireless carrier). "In this profession, my customers are my patients and their family members and I look to be at my best in providing excellent care and compassion to them. This is a personal and caring approach. These are exactly the steps that an interviewer would be looking for. I am a very hard worker who is eager to become a team member with Kaiser.". I am a recent grad from Columbia University and have spent the past 12 months traveling the world. I am very fortunate to be where I am at today, and I think it is vital that people lend their time and efforts to help those that are less fortunate. Our date tracking prior to 2019 was not accurately kept. Read our Terms of Use for more information. I indulge in the things that make me happy on my time off. At Kaiser Permanente, the most difficult side of working in the healthcare industry entails having difficult conversations with both colleagues and patients. Are there any specific action steps you would need to take to reach your goal of becoming a PA? Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. This is a great response, and it shows that you truly do care about the people that you come across every day. Strong communication skills are required to be an active leader. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Under President Franklin Roosevelt's New Deal policy, America reached out to help those in dire straits. Talk about the importance of a diverse team and give examples of a time where you thrived in this type of environment. The staff wanted to start double-booking patient time slots. This organization includes my scheduling, paperwork, and more. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. Are there any resources from Kaiser Permanente that you could subscribe to, and then mention in your interview? As well, I am an active participant in my local rotary club. With this question, the interviewer is trying to get an idea of how you interact with challenging people, such as a coworker who is hard to please or has a tendency to intimidate others. This could include increasing budgets or improving patient care. You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Also, when solving any problem, it is important to be able to identify as many possible solutions as possible in case one of them might not work out. Consider the skills and qualities that help you successfully face problems on the job and be sure to reiterate them to your interviewer. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. I've had a lot of success by focusing on building a reputation for consistency and follow-up. One of the toughest parts of communication can be delivering bad news to people with whom you work. ", "I am happy with what I do as a pharmacy tech. It is not the ideal situation, but I have always adjusted for the good of the team. ", "I know this will come off as cliche, but it's truthful. Working in a very stressful and draining job, I also ensure that I take time to refresh and reset myself during long days on the job. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. I have a full understanding that different cultures and beliefs can bring a team to its full potential because no stones are left unturned when new ideas are being thought of. If necessary for my own personal good, I don't hesitate to walk away from my desk and take a walk to calm my brain a bit before stepping back. I will receive an email with the related information any time there is a major headline about the healthcare industry. Unfortunately, the sales have shut down. I am a people person and build relationships with my coworkers and patients alike. Working in the healthcare services industry at Kaiser Permanente means that you could be in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Second, I want to be the best at what I do. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". Chemotherapy is a very controlled substance, and the pharmacist needs to have the proper paperwork in place to release the drug. I would look forward to working in an organization of this size to better experience an even wider amount of diversity. As you answer, don't hesitate to talk about the things that you enjoy in your free time to show that you have the ability to mentally and physically recharge yourself after a hard day's work. What you describe is a good fit for me, reputable vendors value these skills, and I'd like to represent a company that wants to create long-term sustainable partnerships. With this question it's important to explain a team challenge and how you collaborated with your team members to go above and beyond the call of duty to achieve a goal or overcome an obstacle. Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. Last year, we were in a bind and running very short-staffed during a time when our hospital was at full capacity. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. I took these methods and incorporated them into our setting. Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. Behavioral 3. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. "Every day at work, I remind myself that everyone I come across has their struggles.
Kaiser Permanente Interview Questions (2023) | Glassdoor "I dislike working in a negative, low morale environment that is plagued with office politics. Browse questions (57) Ask a question. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins. 57 questions about Interviews at Kaiser Permanente. ", "To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. We are all human with our weaknesses, so don't be afraid to share yours! We wanted to create a resolution with this person. We utilized verbal communication and a team-based messaging app on our phones throughout the two-week period. Either way, be honest with the interviewer about your preferences without leaning negatively, either way. We had a lot of concerns with patients not showing up for appointments when expected. Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. Kaiser Permanente was updated by Ryan Brunner on November 21st, 2021. At Kaiser Permanente, integrity is held in the highest regard. You are responsible for employing over 300 000 professionals, a third of them being nurses and doctors. Assure the interviewer that you are able and willing to pass a complete background check if hired at Kaiser Permanente. Do you feel it demonstrates that you're committed to knowing and supporting a group of people? "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente.
How to nail an interview with a chatbot - Fast Company Assure the interviewer that you can handle this type of task in a transparent, empathetic, and professional manner. Very good answer! Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Learn more here. I would plan to make a positive impact very quickly by conducting training with staff and implementing a code of conduct within the clinic. When talking about how you would fit with the company's cultural values it's important to emphasize that you know what those are by stating them. In addition to this podcast, I also subscribe to a couple of industry blogs. The patient, staying because of back surgery, was unable to hit the call button. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. 3. Nice work! We all come from different backgrounds, different educations, and different points of view and I truly respect the views of all people to help our team function at its best. I called for one of our CNAs to come and help me get the patient to the bathroom and back to his bed. If you can, provide an example of a time when you implemented a stress-management technique in your current role and explain why it was effective. In a positive tone, discuss how you made the situation work! I would also need a technologist to assist me who could adjust to my easy procedural style.". Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. I get along well with others and work well as a team.". Finally, end your response by talking about the positive outcome. It sounds like you handled this matter with utmost urgency and great customer care. As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. When the inevitable happens and the schedule runs behind, I don't hesitate to gather the troops and pull together in a team effort. This process helped make our project a success in the end. These experiences have really opened my eyes to working with people from backgrounds different than myself. I love working with like-minded people who set challenging goals for themselves. Reiterate to your interviewer that you are aware of the stressors that come with this role. A child dies, a patient yells at you, or you have to give someone a cancer diagnosis. Also, I am organized, bilingual, and I have pharmaceutical knowledge. ", "I am an avid fan of Google alerts! Also, avoid telling the interviewer that you get along with everyone all the time. The reason i chose to continue to pursue nursing is because upon being accepted to the program I loved the patient . By seeing and understanding the history, I can help guide a plan moving forward for the team. Balancing empathy with honesty is key when communicating bad news. Last, I adapt to the individual.
Top 25 Kaiser Permanente Interview Questions and Answers in 2023 I also learn a different kind of articles and submit my test to renew my certificate. My idea was to talk to users of EHR systems at all levels. ", "Having worked as an RN for eight years now, my ultimate career goal is to be in a leadership position like a department director. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. We will re-assess in December, but it seems to be working very well. The reason was a computer glitz that held the release of his chemotherapy. In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. In asking this question, your interviewer wants to know if you consider yourself to be an emotionally driven person. In my search for a new position, it was important for me to find a new employer that embraces diversity & inclusion in their workforce and I'm confident I found that here at Kaiser Permanente. I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. I cannot take on every step of a project all of the time. Clear communication is vital to the successful functioning of any team, but it is especially important in a medical environment where the consequences of misunderstandings or misinformation can be life or death. It sounds as though you have exceptional patient service skills! My coworkers and patients always have an easy time talking to me and bouncing new ideas my way.
Questions and Answers about Kaiser Permanente Interviews This sounds like a very collaborative workplace. "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. "I once worked in a very difficult environment and toxicity really started with our leader. The HR Partner and I approached this person to discuss our company culture and how his behavior disrupted the environment. If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. "Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Kaiser Permanente is 100% focused on the service that they provide to their patients. "Since my college days, I have taken great pride in my community service by volunteering at the local food pantries and homeless shelters. We also met the needs of our team by protecting the positive culture we had worked so hard to create. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities.
What health systems can learn from Kaiser Permanente: An interview with ", "Yes, I understand I have to have a clean background, and I'm happy to comply with it.". All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. ", "I will learn fast all I need to know to better help patients so I can answer their questions and make them feel cared for and improve patient care.". If I am offered a position with Kaiser Permanente, you will never find me to be disorganized! For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. I love working as part of a team and my colleagues take well to my personality. Contact us here. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". I am eager to get a great start on my career. I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". ", "The people on the frontlines of a business are vital to the success of any organization. With my coworkers, I am the person that is usually quiet and takes in as much information as possible when we are in a problem-solving environment. The size of Kaiser Permanente and the number of employees here make the fact that diversity is of utmost importance, and I know that I would thrive in this environment. I have trained myself to adapt my communication style, so a patient gets what they need. I also help the pharmacist with anything they needed from translating to ringing up customers. Your interviewer would like to know how your communication skills have benefited your team in the past. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. It can help to think of it more broadly - going beyond your actual job title to reveal more about how you function within a healthcare team. ", "I'm a very detailed and organized person. There was not a formal method of teaching IR PAs. It's professional to take a few minutes after an encounter like that and let those emotions come and go. I strive for perfection too often, which causes unnecessary stress for myself. The chatbot function asks candidates about the basic skills and experience necessary for the job and can also answer basic questions about the job, salary, and other aspects. I listen, mirror, validate, and empathize. ", "I believe in volunteering in the community where you live. I don't like environments that are littered with negativity, but always do my best to remain positive in these situations. While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. I had to submit my previous procedural logs and take a test. Why Do You Think You Are A Good Fit For This Company? As a successful nurse, at this point in my career, I got to where I am at today by providing the best customer service in the clinical environment by building great relationships with my patients. ", "As I look back on my career and my life outside of work, my greatest weakness has always been my avoidance of conflict. What does it mean after your phone interview. ", "You are searching for someone with 5 years' experience and I have two. Upon using my reflective listening skills to calm them down, I took the extra time required to walk the customer through every line item on their billing statement until they fully understood each item.